Your Musical Journey with KeyStrings -Academy Policies

 We are committed to providing a structured and enriching learning environment for all our students. Our policies are designed to ensure that lessons run smoothly, creating a positive and productive experience for both students and teachers.

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🔑 Key Points - Studio Policies:

 

• Your weekly lesson time is your reserved spot — like a private booking each week

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• Missed lessons aren’t refunded or credited, as your time is held regardless of attendance

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• Trial lessons are discounted and invoiced depending on whether you continue

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• Monthly tuition includes school holidays and bonus 5th-week lessons

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• Written notice is required before the month begins to pause or cancel enrolment

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• Secure payment is handled automatically via our studio system

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• Annual recitals, referral rewards, and personalised support are part of the experience